Appointment FAQs

All consultations are by appointment only.

We offer face-to-face appointments in the surgery and telephone and video consultations. Standard appointments are for 15 minutes.

Appointments can be made by telephoning reception or registered patients can request a non-urgent appointment using the online booking form.

Please note that all patients under the age of 17 years must be accompanied by a parent/guardian.

Contact Reception

Please note that we have two incoming phone lines, but they can be very busy and we appreciate your patience.

Book Online

If you require an urgent appointment please telephone Reception. Online booking is only available to registered patients.


If you believe you need an urgent same-day appointment please phone reception and ask to speak to a doctor.

Arranging your appointment online is the most convenient way to request a routine appointment with a doctor or nurse.

  • Complete and submit the form to request your appointment.
  • When an appointment or call has been booked for you, an email will be sent with the details. You must ensure that you do not have a spam-blocker installed or any other kind of software that will reject this automatic email.
  • Please note that video/telephone consultations must be paid for in advance. Payment instructions will be emailed to you with your appointment confirmation. (Does not apply to patients who have a medical or doctor visit card).
  • If you are unable to keep the appointment please telephone the surgery and cancel as soon as possible.

We now offer telephone and video consultations as an alternative to face-to-face consultations in the surgery.

What happens during a video/telephone consultation

During the consultation you speak to your doctor just as if you were both in the same room. You can discuss your health concerns and ask exactly the same questions as you would in an appointment at the surgery.

The calls are not recorded and any notes will be added to your record in the usual way.

If you are prescribed any medicine, your doctor will give you advice on how to take it and talk to you about the best way of getting your prescription.

They can refer you if needed or give you any advice just as they would during a face-to-face appointment. However, there may be times when the doctor feels a surgery assessment is warranted and patients will be advised to attend for same (see advice in Covid-19 section about attending for appointments).

If your video call does not work or there are technical issues during the call, they will try a phone call instead.

What you need for a video consultation

To have a video consultation you need:

  • A smartphone, tablet or computer that allows video calling – remember to make sure your microphone and camera are switched on
  • an internet connection
  • a well-lit quiet and private space so the GP can see you clearly

How long are consultations?

Appointments are 15 minutes and can be booked online or by contacting reception.


Please refer to our current Fees schedule. Please note that (for patients who do not have a medical or doctor visit card) consultations must be paid for in advance.

Our Nurse, Caroline, is available for appointments from Tuesday to Friday mornings inclusive and on Thursday afternoons.

She is available to take appointments for vaccinations, cervical smears (register beforehand on and wound dressings.

Standard appointments are 15 minutes duration. If you feel you require an extended appointment, please inform Reception when booking. Please note that an extra fee applies for extended appointments.

If you have to cancel an appointment please give as much notice as possible so that the appointment slot can be offered to another patient.

Please contact Reception on 071 9168220

Our patients can order a prescription for regular medications without having to see a doctor. Generally patients will require at least one annual health review with their doctor to avail of this service.

Click here for further information.

Strandhill Surgery is open Monday-Friday inclusive

  • Morning Surgery: 9am to 12.30pm
  • Afternoon Surgery: 2.30pm to 5pm

Dr. Tobin works Mondays, Tuesdays and Fridays

Dr. O’Mahony works Mondays, Wednesday, Thursdays and Fridays

Nurse Caroline Henry works Tuesday, Wednesday, Thursday and Friday mornings and on Thursday afternoons.

Out of Hours:

If you have an urgent medical problem that cannot wait till the following day please contact:

After 6pm/Weekends/Bank Holidays

Contact Caredoc on:  0818 365 399

Caredoc provide an out of hours doctors service for patients with urgent medical problems. Strandhill Surgery will get an email regarding all Caredoc consultations the following working day.

We welcome new patients who live within our catchment area.

We offer a full range of medical services to both private patients and patients with Medical Cards (both GMS and DVC), but please note that there are some services which are not covered by medical cards and which therefore incur a charge.

Please note that all patients under the age of 17 years must be accompanied by a parent/guardian.

Initial enquiries about attending the practice must be made to one of our doctors, by phone or email, and after acceptance, patients are asked to complete a Registration Form and Consent to Transfer Medical Records form prior to their first appointment.

Please contact Reception for further information.

We try to assess patients in the surgery or during video/telephone consultations where at all possible and always prioritise acutely ill patients.

If you feel you genuinely need a house-call, please phone early in the day to discuss with a doctor, as house-calls are generally done during lunchtime.

Our current Fee schedule is available here.

Latest COVID-19 Information